Format: ########

Please select which operating systems are in use in your residence.

Please make sure that your AV is fully up to date. Once this is done, take a screenshot and submit it here:

Please make sure that your AV is fully up to date on all computers. Drop all screenshots here with the label of the OS and computer number. Example: WindowsUpdate1, WindowsUpdate2, etc

Please submit a screenshot of your scan results here. If malware was found, please make sure that your AV either successfully deleted or quarantined the problematic files.

Once your AV has completed scanning, please drop all screenshots here with the label of the OS and computer number. Example: WindowsScan1, WindowsScan2, etc